India Unified Communication As A Service Market Size & Outlook

The unified communication as a service market in India is expected to reach a projected revenue of US$ 13,441.0 million by 2030. A compound annual growth rate of 27% is expected of India unified communication as a service market from 2024 to 2030.
Revenue, 2023 (US$M)
$2,520.8
Forecast, 2030 (US$M)
$13,441.0
CAGR, 2024 - 2030
27%
Report Coverage
India

India unified communication as a service market highlights

  • The India unified communication as a service market generated a revenue of USD 2,520.8 million in 2023 and is expected to reach USD 13,441.0 million by 2030.
  • The India market is expected to grow at a CAGR of 27% from 2024 to 2030.
  • In terms of segment, public cloud was the largest revenue generating deployment in 2023.
  • Private Cloud is the most lucrative deployment segment registering the fastest growth during the forecast period.

Unified communication as a service market data book summary

Market revenue in 2023USD 2,520.8 million
Market revenue in 2030USD 13,441.0 million
Growth rate27% (CAGR from 2023 to 2030)
Largest segmentPublic cloud
Fastest growing segmentPrivate Cloud
Historical data2018 - 2022
Base year2023
Forecast period2024 - 2030
Quantitative unitsRevenue in USD million
Market segmentationPublic Cloud, Private Cloud
Key market players worldwide8x8 Inc, Alcatel-Lucent Enterprise, Avaya, Cisco Systems Inc, International Business Machines Corp, Mitel Networks Corporation, NEC Corp, RingCentral Inc Class A

Other key industry trends

  • In terms of revenue, India accounted for 3.7% of the global unified communication as a service market in 2023.
  • Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
  • In Asia Pacific, China unified communication as a service market is projected to lead the regional market in terms of revenue in 2030.
  • India is the fastest growing regional market in Asia Pacific and is projected to reach USD 13,441.0 million by 2030.

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Unified Communication As A Service Market Scope

Unified Communication As A Service Market Companies

Name Profile # Employees HQ Website

India unified communication as a service market outlook

The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to unified communication as a service market will help companies and investors design strategic landscapes.


Public cloud was the largest segment with a revenue share of 73.32% in 2023. Horizon Databook has segmented the India unified communication as a service market based on public cloud, private cloud covering the revenue growth of each sub-segment from 2018 to 2030.


The growth of the unified communication as a service market can be credited to the ongoing rapid digital transformation in the country which is creating substantial demand for collaborative tools that can streamline the business operations and are cost-effective. 

Moreover, the expansion of domestic as well as global technology companies that are inclined to adopt cloud solutions is also favoring the market growth. 

Favorable government initiatives for digital transformation coupled with increasing adoption of remote and hybrid work model is expected to drive the demand for UCaaS in the country, thereby contributing to the market expansion.

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Target buyers of India unified communication as a service market databook

  • Our clientele includes a mix of unified communication as a service market companies, investment firms, advisory firms & academic institutions.
  • 30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
  • Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
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Horizon Databook provides a detailed overview of country-level data and insights on the India unified communication as a service market , including forecasts for subscribers. This country databook contains high-level insights into India unified communication as a service market from 2018 to 2030, including revenue numbers, major trends, and company profiles.

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India unified communication as a service market size, by deployment, 2018-2030 (US$M)

India Unified Communication As A Service Market Outlook Share, 2023 & 2030 (US$M)

India unified communication as a service market size, by deployment, 2018-2030 (US$M)

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