India Unified Communication As A Service Market Size & Outlook
India unified communication as a service market, 2018-2030 (US$M)
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India unified communication as a service market highlights
- The India unified communication as a service market generated a revenue of USD 2,520.8 million in 2023 and is expected to reach USD 13,441.0 million by 2030.
- The India market is expected to grow at a CAGR of 27% from 2024 to 2030.
- In terms of segment, public cloud was the largest revenue generating deployment in 2023.
- Private Cloud is the most lucrative deployment segment registering the fastest growth during the forecast period.
Unified communication as a service market data book summary
| Market revenue in 2023 | USD 2,520.8 million |
| Market revenue in 2030 | USD 13,441.0 million |
| Growth rate | 27% (CAGR from 2023 to 2030) |
| Largest segment | Public cloud |
| Fastest growing segment | Private Cloud |
| Historical data | 2018 - 2022 |
| Base year | 2023 |
| Forecast period | 2024 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Public Cloud, Private Cloud |
| Key market players worldwide | 8x8 Inc, Alcatel-Lucent Enterprise, Avaya, Cisco Systems Inc, International Business Machines Corp, Mitel Networks Corporation, NEC Corp, RingCentral Inc Class A |
Other key industry trends
- In terms of revenue, India accounted for 3.7% of the global unified communication as a service market in 2023.
- Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
- In Asia Pacific, China unified communication as a service market is projected to lead the regional market in terms of revenue in 2030.
- India is the fastest growing regional market in Asia Pacific and is projected to reach USD 13,441.0 million by 2030.
Public cloud was the largest segment with a revenue share of 73.32% in 2024. Horizon Databook has segmented the India unified communication as a service market based on public cloud, private cloud covering the revenue growth of each sub-segment from 2018 to 2030.
The growth of the unified communication as a service market can be credited to the ongoing rapid digital transformation in the country which is creating substantial demand for collaborative tools that can streamline the business operations and are cost-effective.
Moreover, the expansion of domestic as well as global technology companies that are inclined to adopt cloud solutions is also favoring the market growth.
Favorable government initiatives for digital transformation coupled with increasing adoption of remote and hybrid work model is expected to drive the demand for UCaaS in the country, thereby contributing to the market expansion.
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Unified Communication As A Service Market Scope
Unified Communication As A Service Market Companies
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India unified communication as a service market size, by deployment, 2018-2030 (US$M)
India Unified Communication As A Service Market Outlook Share, 2024 & 2030 (US$M)
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