Market revenue in 2023 | USD 77.1 million |
Market revenue in 2030 | USD 289.5 million |
Growth rate | 20.8% (CAGR from 2023 to 2030) |
Largest segment | Managed services |
Fastest growing segment | Technical Support |
Historical data | 2018 - 2022 |
Base year | 2023 |
Forecast period | 2024 - 2030 |
Quantitative units | Revenue in USD million |
Market segmentation | Design & Consulting, Managed Services, Technical Support |
Key market players worldwide | Amazon.com Inc, Avaya, Cisco Systems Inc, DXC Technology Co Registered Shs When Issued, Fortinet Inc, Genesys International Corporation, Hewlett Packard Enterprise Co, Huawei Technologies, International Business Machines Corp, Juniper Networks Inc, LivePerson Inc, Microsoft Corp, NICE Ltd ADR, Broadcom Inc |
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The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to proactive services market will help companies and investors design strategic landscapes.
Managed services was the largest segment with a revenue share of 37.87% in 2023. Horizon Databook has segmented the South Africa proactive services market based on design & consulting, managed services, technical support covering the revenue growth of each sub-segment from 2018 to 2030.
The growing preference for smart factories, favorable government initiatives for the telecommunications industry, and the rising adoption of cloud computing are expected to drive the adoption of proactive services across South Africa.
The incumbents of the BFSI industry are typically adopting proactive services as part of their focus on digitizing their business operations with the integration of AI and cloud computing into their business models to attract potential business clients.
For instance, in September 2021, International Business Machines announced that financial institutions across Africa have selected hybrid cloud and AI capabilities and unlocked digital innovation.
Horizon Databook provides a detailed overview of country-level data and insights on the South Africa proactive services market , including forecasts for subscribers. This country databook contains high-level insights into South Africa proactive services market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
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