Saudi Arabia Proactive Services Market Size & Outlook
Saudi Arabia proactive services market, 2018-2030 (US$M)
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Saudi Arabia proactive services market highlights
- The Saudi Arabia proactive services market generated a revenue of USD 111.9 million in 2023 and is expected to reach USD 455.0 million by 2030.
- The Saudi Arabia market is expected to grow at a CAGR of 22.2% from 2024 to 2030.
- In terms of segment, managed services was the largest revenue generating service in 2023.
- Technical Support is the most lucrative service segment registering the fastest growth during the forecast period.
Proactive services market data book summary
| Market revenue in 2023 | USD 111.9 million |
| Market revenue in 2030 | USD 455.0 million |
| Growth rate | 22.2% (CAGR from 2023 to 2030) |
| Largest segment | Managed services |
| Fastest growing segment | Technical Support |
| Historical data | 2018 - 2022 |
| Base year | 2023 |
| Forecast period | 2024 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Design & Consulting, Managed Services, Technical Support |
| Key market players worldwide | Amazon.com Inc, Avaya, Cisco Systems Inc, DXC Technology Co Registered Shs When Issued, Fortinet Inc, Genesys International Corporation, Hewlett Packard Enterprise Co, Huawei Technologies, International Business Machines Corp, Juniper Networks Inc, LivePerson Inc, Microsoft Corp, NICE Ltd ADR, Broadcom Inc |
Other key industry trends
- In terms of revenue, Saudi Arabia accounted for 2.3% of the global proactive services market in 2023.
- Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
- In Middle East & Africa, Saudi Arabia proactive services market is projected to lead the regional market in terms of revenue in 2030.
- Saudi Arabia is the fastest growing regional market in Middle East & Africa and is projected to reach USD 455.0 million by 2030.
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Proactive Services Market Scope
Proactive Services Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|
Saudi Arabia proactive services market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to proactive services market will help companies and investors design strategic landscapes.
Managed services was the largest segment with a revenue share of 37.89% in 2023. Horizon Databook has segmented the Saudi Arabia proactive services market based on design & consulting, managed services, technical support covering the revenue growth of each sub-segment from 2018 to 2030.
The remarkable growth in the country can be attributed to shifting focus of various end-use organizations toward automated customer services to decrease human intervention & operational costs and improve their customer experience.
Such trends are driving the demand for AI-integrated proactive services. AI, machine learning, and cloud-based technologies are rapidly being used by businesses to improve customer experience and offer customized solutions to their consumers' problems.
For instance, AI-based chatbots interfaced with social media platforms can help customers address their queries on their own. Thus, the need for automated customer services is expected to drive cloud-based customer experience management solutions in the region.
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Target buyers of Saudi Arabia proactive services market databook
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Our clientele includes a mix of proactive services market companies, investment firms, advisory firms & academic institutions.
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30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
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Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
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The rest of the revenue is generated working with academic and research not-for-profit institutes. We do our bit of pro-bono by working with these institutions at subsidized rates.
Horizon Databook provides a detailed overview of country-level data and insights on the Saudi Arabia proactive services market , including forecasts for subscribers. This country databook contains high-level insights into Saudi Arabia proactive services market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
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Saudi Arabia proactive service,s market size, by service, 2018-2030 (US$M)
Saudi Arabia Proactive Services Market Outlook Share, 2023 & 2030 (US$M)
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