Middle East & Africa Proactive Services Market Size & Outlook

The proactive services market in Middle East & Africa is expected to reach a projected revenue of US$ 1,378.7 million by 2030. A compound annual growth rate of 21% is expected of Middle East & Africa proactive services market from 2024 to 2030.
Revenue, 2023 (US$M)
$363.4
Forecast, 2030 (US$M)
$1,378.7
CAGR, 2024 - 2030
21%
Report Coverage
Middle East & Africa

MEA proactive services market highlights

  • The MEA proactive services market generated a revenue of USD 363.4 million in 2023.
  • The market is expected to grow at a CAGR of 21% from 2024 to 2030.
  • In terms of segment, managed services was the largest revenue generating service in 2023.
  • Technical Support is the most lucrative service segment registering the fastest growth during the forecast period.
  • Country-wise, Saudi Arabia is expected to register the highest CAGR from 2024 to 2030.


MEA data book summary

Market revenue in 2023USD 363.4 million
Market revenue in 2030USD 1,378.7 million
Growth rate21% (CAGR from 2023 to 2030)
Largest segmentManaged services
Fastest growing segmentTechnical Support
Historical data covered2018 - 2022
Base year for estimation2023
Forecast period covered2024 - 2030
Quantitative unitsRevenue in USD million
Market segmentationDesign & Consulting, Managed Services, Technical Support
Key market players worldwideAmazon.com Inc, Avaya, Cisco Systems Inc, DXC Technology Co Registered Shs When Issued, Fortinet Inc, Genesys International Corporation, Hewlett Packard Enterprise Co, Huawei Technologies, International Business Machines Corp, Juniper Networks Inc, LivePerson Inc, Microsoft Corp, NICE Ltd ADR, Broadcom Inc


Other key industry trends

  • In terms of revenue, MEA region accounted for 7.5% of the global proactive services market in 2023.
  • Globally, North America is projected to lead the regional market in terms of revenue in 2030.
  • Asia Pacific is the fastest growing regional market and is projected to reach USD 5,198.3 million by 2030.

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Proactive Services Market Companies

Name Profile # Employees HQ Website

Middle East & Africa proactive services market outlook

The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to proactive services market will help companies and investors design strategic landscapes.


Managed services was the largest segment with a revenue share of 37.95% in 2023. Horizon Databook has segmented the Middle East & Africa proactive services market based on design & consulting, managed services, technical support covering the revenue growth of each sub-segment from 2018 to 2030.


Developing economies, such as the UAE and Saudi Arabia, are emerging as prospective markets for the growing adoption of proactive services. The application of data science and AI, which gained traction in the wake of the outbreak of the COVID-19 pandemic, is expected to contribute to the growth of the market.

Advances in ICT also bode well for the growth of the regional market. The rising investment in smart cities and the proliferation of software companies are creating a favorable environment for the market growth in the region.

Reasons to subscribe to Middle East & Africa proactive services market databook:

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Target buyers of Middle East & Africa proactive services market databook

  • Our clientele includes a mix of proactive services market companies, investment firms, advisory firms & academic institutions.
  • 30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
  • Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
  • The rest of the revenue is generated working with academic and research not-for-profit institutes. We do our bit of pro-bono by working with these institutions at subsidized rates.

Horizon Databook provides a detailed overview of continent-level data and insights on the Middle East & Africa proactive services market , including forecasts for subscribers. This continent databook contains high-level insights into Middle East & Africa proactive services market from 2018 to 2030, including revenue numbers, major trends, and company profiles.

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MEA proactive services market size, by country, 2018-2030 (US$M)

Middle East & Africa Proactive Services Market Outlook Share, 2023 & 2030 (US$M)

MEA proactive services market size, by country, 2018-2030 (US$M)

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