Global Customer Information System Market Size & Outlook

The global customer information system market size was estimated at USD 1,558.4 million in 2024 and is projected to reach USD 3,104.2 million by 2030, growing at a CAGR of 12.6% from 2025 to 2030.
Revenue, 2024 (US$M)
$1,558.4
Forecast, 2030 (US$M)
$3,104.2
CAGR, 2025 - 2030
12.6%
Report Coverage
Worldwide

Global customer information system market highlights

  • The global customer information system market generated a revenue of USD 1,558.4 million in 2024 and is expected to reach USD 3,104.2 million by 2030.
  • The market is expected to grow at a CAGR (2025 - 2030) of 12.6% by 2030.
  • In terms of segment, solution accounted for a revenue of USD 1,123.6 million in 2024.
  • Services is the most lucrative component segment registering the fastest growth during the forecast period.
  • In terms of region, North America was the largest revenue generating market in 2024.
  • Country-wise, South Korea is expected to register the highest CAGR from 2025 to 2030.

Global data book summary

Market revenue in 2024USD 1,558.4 million
Market revenue in 2030USD 3,104.2 million
Growth rate12.6% (CAGR from 2025 to 2030)
Largest segmentSolution
Fastest growing segmentServices
Historical data covered2018 - 2023
Base year for estimation2024
Forecast period covered2025 - 2030
Quantitative unitsRevenue in USD million
Market segmentationSolution, Services

Other key industry trends

  • In terms of revenue, the North America accounted for 39.1% of the global customer information system market in 2024.
  • By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
  • By country, South Korea is the fastest growing regional market and is projected to reach USD 109.3 million by 2030.

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Customer Information System Market Companies

Name Profile # Employees HQ Website
Milestone Utility Services View profile 101-250 Plantation, Florida, United States, North America https://www.musiusa.com
Cayenta View profile 51-100 Burnaby, British Columbia, Canada, North America http://www.cayenta.com/
Gentrack Group View profile 251-500 Auckland, Auckland, New Zealand, Oceania http://www.gentrack.com/
Advanced Utility Systems View profile 101-250 Toronto, Ontario, Canada, North America http://www.advancedutility.com/en/
Fluentgrid Limited View profile 501-1000 Visakhapatnam, Andhra Pradesh, India, Asia https://fluentgrid.com/
Hansen Technologies View profile 251-500 Doncaster, Victoria, Australia, Oceania https://www.hansencx.com/
Itineris View profile 251-500 Sint-denijs-westrem, Oost-Vlaanderen, Belgium, Europe http://www.itineris.net
SAP SE View profile 107602 Dietmar-Hopp-Allee 16, Walldorf, BW, Germany, 69190 https://www.sap.com
International Business Machines Corp View profile 282200 One New Orchard Road, Armonk, NY, United States, 10504 http://www.ibm.com
Oracle Corp View profile 164000 2300 Oracle Way, Austin, TX, United States, 78741 https://www.oracle.com

Global customer information system market size, by regions, 2018-2030 (US$M)

Top 10 countries: Customer information system market size, 2024 (US$M)

Global customer information system market share, by component, 2024 & 2030 (%, US$M)

Customer information system market: Opportunity assessment by country

Global customer information system market, by region, 2024 (US$M)

Global customer information system market size, by regions, 2018-2030 (US$M)

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